Frequently Asked Questions
Please kindly check our services through these question and answer.
So, how does this work ?
IZZY Storage built a marketplace of warehouses in every region in Indonesia to connect companies who need additional warehouse capacity to those who have it. Our warehouse partners list their warehouse space within the IZZY Storage marketplace, making it available to companies like yours who need warehouse space. The IZZY Storage software platform matches customer and partner with warehouses and helps manage your inventory.
Are there minimum requirements to utilize the IZZY Storage facility?
Yes, we have 1 CBM per day with IDR 5900/pallet.
What does the handling fee include?
The handling fee covers the warehouse’s handling of goods when they arrive and leave a facility. This fee is paid up front on a per pallet basis.
How do you handle liability for the goods that are stored through the IZZY Storage marketplace?
Each of our warehouse partners assumes liability for any damage that they cause to the goods that they store, or for damage caused due to their negligence. The owners of the goods stored maintain coverage for any damage that is caused due to Acts of God/Acts of Nature.
How can I be sure my goods will be safe inside IZZY Storage partner warehouses?
All of our warehouse partners are extensively vetted to ensure that their facilities and teams meet our quality standards before their space is made available within the IZZY Storage marketplace.
How would a claim is handled if the facility were to damage one or several of my pallets?
The IZZY Storage operations team will initiate the process to investigate any claims that may arise regarding damage to goods legally with Claim Information Letter.
Can inventory tracked?
Yes. IZZY Storage will give you the access to your inventory by tracking the ID number.
What happens if there is a discrepancy in the pallet count between the goods owner and the warehouse?
If there is any discrepancy, the IZZY Storage operations team will troubleshoot and fix the problem.
Are the prices listed on this page accurate?
We do our best to ensure that pricing is as up to date and accurate as possible; however, the pricing listed is subject to change based on current warehouse capacity.
Can I have access to my pallets at the warehouse?
Due to liability and security of the warehouse facility, physical access to a warehouse facility is not permitted in any case.
Do you provide transportation services to or from your warehouse locations?
As a general rule, transportation is to be set up by the owner/depositor of the goods. If you need transportation assistance, our partner IMS Logistics is available to help you.
How do I get started?
Click the “Check Availability” button or call us at 081315187418
How does your system integrate with my WMS?
Yes, our system can integrate with your system using API.
What if my product is floor loaded?
On a warehouse by warehouse basis, this can be quoted based on a variety of factors including carton count, pallet configuration, volume of containers, etc. If you have further questions about the pricing, you can call us at: 081315187418
Can I use your facility with my own man power?
We can provide you the standard facilities for your good needs, by only our man power could use the facility by considering any risks.
What type of storage do you provide?
We are the marketplace of some types of storage/Warehouse. We have two types of storage, Warehouse and Storage (apartment, houses, garage, room, etc).
How many accesses that I could get to the Warehouse/Storage?
For your requirement, we can share maximum for 5 person to access your Warehouse/Storage.
How about the working hours?
IZZY Storage system are operating the warehouse for 24 hours. You can access us on 08.00 WIB – 18.00 WIB.